Privacy Policy

Privacy Policy

CaseWize AI (“CaseWize AI,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our software platform, or interact with our services.

By accessing or using the CaseWize AI website or platform, you agree to the practices described in this Privacy Policy.

1.Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name
• Law firm or company name
• Email address
• Phone number
• Job title
• Account credentials
• Billing information
• Communications with our support team
• Information submitted through contact forms or demo requests

Case Information

If you upload legal documents or case-related materials, we may collect:

• Court filings
• Pleadings
• Discovery documents
• Exhibits
• Medical records
• Employment records
• Notes
• Images
• PDFs
• Other legal documents

You should only upload information you are authorized to provide.

Automatically Collected Information

When you use our website or platform, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• Log files
• Cookies and similar technologies

2.How We Use Information

We use information to:

• Provide and improve our platform
• Analyze legal documents
• Generate AI-powered case insights
• Maintain user accounts
• Respond to customer inquiries
• Process payments
• Improve platform performance
• Detect fraud and abuse
• Maintain security
• Comply with legal obligations
• Develop new products and features

We do not use customer-uploaded legal documents to intentionally disclose confidential case information to other users.

3.Artificial Intelligence Processing

CaseWize AI uses artificial intelligence technologies to analyze legal documents and generate insights.

AI-generated results are intended to assist attorneys and legal professionals. They do not constitute legal advice and should always be independently reviewed by qualified legal counsel.

Users remain solely responsible for:

• Reviewing AI-generated results
• Verifying factual accuracy
• Confirming legal citations
• Exercising independent professional judgment

4.Confidentiality

We recognize that legal information is highly sensitive.

We employ commercially reasonable administrative, technical, and organizational safeguards designed to protect uploaded information against unauthorized access, disclosure, alteration, and destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

5.Cookies

We use cookies and similar technologies to:

• Maintain login sessions
• Remember user preferences
• Analyze website traffic
• Improve website functionality
• Enhance user experience

Users may disable cookies through their browser settings, although some features may not function properly.

6.Sharing of Information

We do not sell your personal information.

We may share information with:

• Trusted service providers that help operate our platform
• Payment processors
• Cloud hosting providers
• Analytics providers
• Legal authorities when required by law
• Successors in connection with a merger, acquisition, financing, or sale of assets

These parties are expected to protect information consistent with applicable contractual obligations and law.

7.Data Security

We maintain commercially reasonable security measures designed to protect information, including:

• Encryption during transmission where appropriate
• Access controls
• Authentication procedures
• Security monitoring
• Regular software updates
• Secure cloud infrastructure

No security system is completely immune from risk.

8.Data Retention

We retain information only as long as necessary to:

• Provide our services
• Maintain customer accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Users may request deletion of their account, subject to applicable legal and contractual requirements.

9.Third-Party Services

Our website or platform may contain links to third-party websites or integrate with third-party services.

We are not responsible for the privacy practices or content of those third parties.

10.Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Request data portability
• Object to certain processing
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

11.California Privacy Notice

If you are a California resident, you may have rights under applicable California privacy laws, including the right to know, correct, delete, or limit certain uses of personal information, subject to legal exceptions.

CaseWize AI does not sell or share personal information for cross-context behavioral advertising as those terms are defined under applicable California law.

12.Children’s Privacy

Our services are intended for attorneys, legal professionals, law firms, and businesses.

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

13.International Users

If you access our services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

14.Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective when the revised policy is posted on this page, and the Effective Date will be updated accordingly.

15.Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact: